License: Ask to see the facility’s valid California State License, issued by the State of California, Dept. of Social Services Community Care Licensing Division.
Atmosphere: When you walk in do you “feel” the nurturing, loving, and supportive environment your loved one needs and deserves?
Living space: Is there indoor and outdoor space? Are there safe walking paths or secured access to fresh air and outdoor activities?
Visiting hours: Does the visitation policy meet your needs? Visit unannounced at different times to see the staff interact with residents.
Structure: Is the facility designed and constructed with the abilities, comfort, and freedom of the resident in mind?